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Frequently asked Questions

Accurate information is key to high-quality execution, which is why we are here to answer your questions.
How do I choose the right screw or insert for my project?
The choice depends on the material (wood, concrete, drywall, etc.), the type of load, and the intended use. Each product includes usage recommendations—if you need help, please contact us.
Can I order replacement parts for tools purchased from you?
In most cases, yes, depending on the manufacturer. Please write to us with the exact name and article number so we can check the availability of spare parts.
How should abrasive belts be stored properly?
The ideal storage environment for abrasive belts should have a temperature between 18 and 22 °C and relative humidity between 50 and 60%. If possible, the space should be air-conditioned. Abrasive belts should not be stored in areas with high temperature or high humidity, nor exposed to direct sunlight. Belts should not be stored directly on the floor without a base, as they can absorb moisture from the ground, which affects their stretching. A stretched abrasive belt can slip off the rollers. It is recommended to store belts in their original packaging, which should not be in contact with the floor. No more than five packages should be stacked on top of each other. Longer belts should be hung on brackets or holders in the room with the grinding machine at least a few days before first use.
What safety measures should I follow when using cutting tools?
Always wear appropriate protective equipment when using cutting tools, such as safety glasses and gloves. Ensure your work environment is tidy and free of distractions, and always follow the manufacturer’s instructions for safe use.
What do dust classes M and L mean?
Dust class M means "medium risk" and indicates a safety standard for industrial vacuum cleaners designed for the removal of dust that is potentially harmful to health, but not extremely dangerous. In practice, this class is used in professions where fine dust particles are generated during sanding of materials such as hardwood, plaster, filler, latex, and oil-based paints — for example, in auto body repair, construction, and woodworking. Dust class L means "low risk" and is intended for professional users who work with dust that is not particularly hazardous to health. This includes common household dust, soil, sand, and dust generated from sanding softwood or solid surfaces such as Corian. For this type of dust, the occupational exposure limit (OEL) is above 1 mg/m³, so the vacuum cleaner must retain at least 99% of dust particles to ensure sufficient safety.
Do you have any questions?
Didn’t find the answer to your question? Please contact our support team, who will be happy to help you.
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